Password resets are not done via email or ticket follow-up phone calls for validation will be required to complete the reset. The person requesting the reset must be the account holder. Reset keys can be delivered via email or text. Phone requests will require answering validation questions for a reset key.
Walk-in requests will require a photo id as well as answering validation questions for a reset. Anyone (faculty, staff or students) can go to Gorilla Geeks, 109 Whitesitt, or call (620) 235-4600 to request a reset key that will allow you to reset your password. New students to PSU attending Pitt Cares will receive a letter with a password that will need to be changed. Common applications that use this password are: GUS, GusMail, Canvas, Active Directory, Zimbra Email, GusNET, GUS Cloud, Office 365 and more. This process reduces the number of passwords that you have to remember by allowing you to choose one very strong password and use it on multiple systems. To connect to Office 365 email via Mac Mail follow directions online.Faculty & Staff Username: Zimbra email address PSU Unified Password automatically shares a single password among capable PSU applications. Each user can install on up to 15 devices using Penn State O365 License (5 on PC/Mac, 5 on Tablet, 5 on Mobile). To download the Office 365 suite including Outlook you can login to and download them for both Mac or Windows. The easiest way is to use the web via, however, you can also configure the Outlook Desktop app on Windows or Mac or use the Mac Mail app on the Mac. There are several ways to get connected to O365 email via Mac or Windows. Native configurations can also be setup by following directions online. Enter your Penn State email address (e.g. To connect your mobile device to Office 365 email the easiest way is to download the Outlook App from your Android or Apple app store. Additional training for Outlook and Office 365 can be found at Go to and you should be immediately redirected to a Microsoft login window. Once logged click on the Outlook app in order to get to your email. You will be prompted to login with your Access Account and your Second Factor. In order to Access your Email and the other O365 applications please visit. With more than fifteen applications-including the Microsoft Office Suite products you’re familiar with-you have more ways to unleash your productivity than ever before. Through Office 365, you can seamlessly schedule meetings, create and share documents, and collaborate in one secure and consistent platform. Microsoft Office 365 empowers you to create, collaborate, and innovate through a host of email, calendaring, and premier applications that can be accessed from anywhere in the world, at any time, on any device.
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